Close map
Guildford
8 North Street
Guildford
Surrey GU1 4AF
United Kingdom


+ Zoom In
T +44 (0)1483 45 99 11
F +44 (0)1483 45 99 12
London
Unit 11.1.2
The Leathermarket
11/13 Weston Street
London SE1 3ER
United Kingdom

+ Zoom In
T: +44 (0)203 176 5600
 

The National Fraud Strategic Authority appoint The Liquid Way to manage consumer and internal communications

Helping to fill in the gaps in the fight against fraud for the UK Government

The Challenge

The National Fraud Strategic Authority was created in 2009 by the British Government Attorney General’s Office and brought together for the first time over 25 private and public sector law organisations to tackle and help prevent fraud. Its purpose was to improve the sharing of knowledge about fraud and tackle fraud in the UK – a problem which costs the UK £30 billion a year.

A brand marque existed but was inflexible for use in comms and had no surrounding brand positioning. Marketing needed to appeal to a wide range of Government stakeholder groups, law enforcement agencies, pivate businesses, consumers and ultimately the UK Attorney General.

The Liquid Way

Liquid refined the brand marque and then created clear supporting guidelines for use by stakeholder agencies. We then created a wide suite of materials using stylised photography and illustration. These included internal Government reports as well as external information marketing for Action Fraud – the NFA’s consumer-facing service.

Action Fraud marketing included direct mail and online display banner advertising designed to raise awareness of the strategies used by fraudsters and provide information on support available for fraud victims.

Liquid Results

The Liquid Way continue to manage a wide range of marketing communications for the NFA.

http://www.actionfraud.org.uk/home